Before Booking


Before Booking, here is a quick Checklist!

You don’t want to take all the time deciding what to rent and then pay for your deposit, before looking into some key points first. Below you will find a quick checklist of things to consider before going any further and before booking..


 

Before Selecting Your Games

Very common question!  We always say the same thing – asap!  Some of the games we have 13 in stock, others we only have 1 version.  So if there are particular games that are deal breakers and you have your heart set on them, then book book book!  You can always just book the must have games for now, and add more down the road when you get a better handle on things.

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Of course you can!  You just have to make an appointment first, so PLEASE CLICK HERE to schedule an appointment with us.  We are typically closed on weekends but can accommodate sometimes if we are able to.  If you do not find a time that works for you, please ask us for our extended availability and we will see how we can help!

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Our prices are firm because we go to great lengths in staying competitive with our pricing.  We regularly execute market research to compare our prices to ensure we are in line with others in the same industry.  We even have surveys that pop up on our website from time to time asking people what they think about our prices.  88% of people surveyed, continue to tell us that our prices are acceptable and are competitive. If you are from the Toronto region, you may think that you have died and have gone to heaven because our prices are pennies compared to Toronto pricing!

Plus we offer a ton of packages and other ways to get discounts, which is just another way we keep our customers happy with the value that they receive.

Our advice is… if you find other companies that have a lower rental cost, just remember the age old saying – You get what you pay for! We have found that other rental companies continue to rent out equipment well past their expiry date, and do not have any sort of maintenance schedule to keep on top of damage.

If you don’t care that the crown and anchor wheel is wobbly, worn down, has tears on the face of the wheel when people have ripped their signs off with packing tape, and the bearings are all worn out – then be our guest and rent with them.  But if you want quality games that won’t let you down and will make your event step up a notch in sophistication, then you know who to call, and it isn’t the Ghost Busters!

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We require the full amount of your rental to be paid up front, in order to reserve the items you would like.  If you want to make changes down the road by substituting games or adding some on, you can do so penalty fee.  Note that your deposit is non-refundable so if you have questions, please ask before booking.

If you cancel your event, then any money paid towards your rental, can be applied towards a future rental down the road but unfortunately no refunds will be given, no matter what the reason.

We encourage people to do their due diligence prior to booking ie)knowing where pick up is, knowing our pick up times, if they have a vehicle that will be large enough to pick up the games, etc.

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We accept payment in 4 ways:

  1. E-Transfer
  2. Credit (you can use Stripe or PayPal but note that they charge you a 4% fee to do so)
  3. Cash
  4. Cheque

Our credit machines on site that we use for payments and security deposits, do not accept Debit or Debit Visa’s. However when booking online you have access to pretty much any payment you can think of!

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Yes we deliver, and yes you have to pick up…. Let us explain!

We deliver only for large Casino Nights or Corporate Functions, as well as some Home Parties.  We reserve our time for these larger events and do not deliver for Stag & Doe’s, Weddings, Stags or small parties.

With that said, we are super flexible with when you can come pick up your order and drop off your order.  Usually you can come a day or two in advance, and then return it a day or two after your event.  You would not incur extra charges for this, so not to worry!

ie) for a Saturday event, you would pick up on either the Thursday or Friday, and return it to us on either the Monday or Tuesday.

For a ton more detail on Delivery, please CLICK HERE.

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To help answer this common question, we went to directly to the source and have copied and pasted excerpts right from representatives of the AGCO (Alcohol & Gaming Commission of Ontario).  That way we know we are giving you the right info!

To be quite frank here, if everyone followed the AGCO’s rules perfectly, most halls would be out of business, and we would also be out of business!!  We believe you just have to be creative with how you do things.  Basically they do not like to see actual cash out at each game as they do not want people winning money.  So if you instead sell raffle tickets at the front door as they enter, they can use these raffle tickets to “gamble” with.

They can give a raffle ticket to the person running the Golf Putt Challenge game for example vs. actual money and get a chance at it.  Just like they do when you go to a town fair – you give them money, they give you game tickets and that is how you play their games.  The other way around things from what we have heard, is to not give away money as a prize, but instead an actual tangible prize.  If it is donated then even better!

One other important thing to note, is that they say Games of Skill are good but Games of Chance are bad.  So games like Hockey Shootout, Golf Putt, Bullseye, Blackjack – this all requires skill.  Other games like the Wheels are all won by chance.  With that said, the Crown & Anchor is our most popular rental, so figure that one out!

A spokesperson from the AGCO was quoted in this article saying that Games of Skill are acceptable, or she suggested having an auction or to simply just charging more for tickets.  She also said this:

“If you’re not eligible for a license and you run a raffle, technically it’s an illegal raffle,” Murray said. “You can’t run a raffle yourself, so you can’t run a raffle at your private event.”

So that is why it is important to ask the hall if they have a gambling license because then you are permitted to run raffles.  In this article, they are quoted saying that there are 5 ways to make money at your fundraiser:

– Ticket Sales
– Donations
– Silent Auctions – get prizes donated, but no liquor bottles.  You can get LCBO or Beer Store gift certificates and have people write their bids down on a piece of paper. Try to get the Bride’s side bidding against the Groom’s side to increase the bid amounts
– Live Auction (same as above except with a lively auctioneer!)
– Games of Skill – not chance (putting contests, scoring contests, nailing the log, guessing how many jelly beans in a jar etc.) and then all of the funds raised through these methods go directly to the Bride and Groom

So are things clear as mud now… right?!

 

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