Got Some Questions Before Booking?


Glad you Received your Quote but now Got Some Questions before Booking?

Your quote will have detailed what you ordered specifically but it does not give you any other info about deposits, payments, pickup, etc. So we put together a small list of FAQS related to just this! Take a peak, and click on the question that you would like more info on.


Just Got a Quote

Very common question!  We always say the same thing – asap!  Some of the games we have 13 in stock, others we only have 1 version.  So if there are particular games that are deal breakers and you have your heart set on them, then book book book!  You can always just book the must have games for now, and add more down the road when you get a better handle on things.

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Of course you can!  You just have to make an appointment first, so PLEASE CLICK HERE to schedule an appointment with us.  We are typically closed on weekends but can accommodate sometimes if we are able to.  If you do not find a time that works for you, please ask us for our extended availability and we will see how we can help!

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This is a hard question, because it depends on:

  • The crowd
    • Think about who is coming, and what they would enjoy. Also think about how much they will be willing to spend, as games like Blackjack, Roulette and Poker require some more cash than a game like Bullseye. Some people are all about gambling at Casino Tables others just like the easy games that do not require much skill. Have a good mix.

 

  • The logistics of the night
    • Think about when you are serving food, and what other surprises you have planned for your guests and try to make the evening flow nicely. Make sure to create a schedule.

 

  • How long your event should last
    • We suggest that you continually bring out new games throughout the night to raise excitement and anticipation. Calculate how many hours you expect people to stay, how often you want to bring out more games, and you have got your number.

 

  • The number of guests
    • This is purely for illustration purposes and it is just a suggestion, but here are some good guidelines:
      • 50-100 people: 3-4 games
      • 100-200 people: 4-5 games
      • 200-300 people: 5-6 games
      • 300 or more: 6+ games
    • Note that the number of games suggested above, can include toonie toss and other smaller games, so by no means are we suggesting that you rent 6 games off of us,  Most people tend to rent 3-4 from us.
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Go to the search bar and type in your game.  Scroll down to the tabs and there you will find a wealth of knowledge on How to Play, How to Transport, and best of all… How to Profit!  In this section it will tell you how to run the games in order to make a profit and what to charge.  Or you can visit our Game Rental Signs page, and this will give you a quick idea as to how to run your game.

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We require the full amount of your rental to be paid up front, in order to reserve the items you would like.  If you want to make changes down the road by substituting games or adding some on, you can do so penalty fee.  Note that your deposit is non-refundable so if you have questions, please ask before booking.

If you cancel your event, then any money paid towards your rental, can be applied towards a future rental down the road but unfortunately no refunds will be given, no matter what the reason.

We encourage people to do their due diligence prior to booking ie)knowing where pick up is, knowing our pick up times, if they have a vehicle that will be large enough to pick up the games, etc.

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We accept payment in 4 ways:

  1. E-Transfer
  2. Credit (you can use Stripe or PayPal but note that they charge you a 4% fee to do so)
  3. Cash
  4. Cheque

Our credit machines on site that we use for payments and security deposits, do not accept Debit or Debit Visa’s. However when booking online you have access to pretty much any payment you can think of!

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Yes we deliver, and yes you have to pick up…. Let us explain!

We deliver only for large Casino Nights or Corporate Functions, as well as some Home Parties.  We reserve our time for these larger events and do not deliver for Stag & Doe’s, Weddings, Stags or small parties.

With that said, we are super flexible with when you can come pick up your order and drop off your order.  Usually you can come a day or two in advance, and then return it a day or two after your event.  You would not incur extra charges for this, so not to worry!

ie) for a Saturday event, you would pick up on either the Thursday or Friday, and return it to us on either the Monday or Tuesday.

For a ton more detail on Delivery, please CLICK HERE.

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